Nurse Triage and Admin Support

  • Home
  • /
  • Nurse Triage and Admin Support

Help for Staffing Shortages

Staff shortages are reaching record levels in clinics and hospitals across the country. Without adequate staff, it becomes difficult to respond to patients promptly. Responding promptly to patients and other providers is critical to improving patient outcomes and satisfaction. 

The Well Living Team of nurses and administrative staff take the stress off staff for incoming calls for patient appointments and nurse triage services. Our goal is to serve the patient quickly and efficiently, allowing the in-house medical and admin team to focus on in-person patient care. In addition, we customize all services to your current protocols.

The nursing shortage is expected to continue due to demand, retirement, stress, job satisfaction, and other impacts from the COVID-19 pandemic. 

73%
More Seniors
The 65+ Demographic is Growing Rapidly

Between 2011 - 2019, the 65+ demographic grew by 73%. This large increase is due to the baby boomer generation (born 1946 - 1964) aging. By 2040, 20% of the aging American population will be 65 or older.

48%
Of Registered Nurses
The Nursing population

Nearly half of all registered nurses are over the age of 50. A wealth of experience is lost as these nurses retire. It's estimated that over 1.2 million new nurses are needed by 2030  to fill the shortage. 

Heavy Workload Impact on Nurses & Patient Safety

Nurses are so important to healthcare delivery that any challenge they face impacts us all. Both patient care and other healthcare workers on the team are impacted by the shortage of skilled nurses entering and staying in the workforce. 

Impact on Nurses

  • Less time
  • Less attention to details
  • More stress
  • More shortcuts

Impact for Patients

  • Lapses of continuity of treatment
  • Risk of over or under medicating patients
  • Greater risk of medical errors
  • Risk of infections
  • Risk of compromised data security

Nurse Triage & Admin Support  Benefits

The Well Living Team of nurses and administrative staff take the stress off staff by handling phone calls for patient appointments and nurse triage services. Your in-house medical and admin team get to focus on in-person patient care. 


Reduce Staff Stress

Give your staff the support and peace they need to have a productive and less stressful workday.

Improve the Patient Experience

Provide your patients with quick responses to their health concerns.

Our Services

Patients

Here's what your patients can expect with Well Living Initiative Nurse Triage services. 

  • Timely responses to their inquiries.
  • Feeling more connected with their doctor.
  • Better outcomes and able to stay on track with their care.
  • Improve connectivity with other physicians.

Providers

Here's what your practice can expect with Well Living Initiative Nurse Triage & Admin Support services. 

  • Take the stress out of the medical office by supporting your Nursing and Admin team with telephonic support.
  • Improved morale.
  • Better patient outcomes.
  • Improved patient satisfaction.
  • Improved connectivity with other community physicians.

What Are You Waiting For? Make a real change Now!